Results-driven professional with over 20 years of experience in Information Technology and Systems within the logistics sector, specializing in Agile leadership, digital transformation, and project management. Proven track record of optimizing processes, managing large-scale projects, and leading cross-functional teams to deliver measurable results. Adept at implementing efficient systems, driving performance improvements, and aligning IT strategy with business goals. Seeking to leverage expertise in IT management and strategic innovation in a senior leadership role.

Experienced in working at country, regional, and global levels, providing a strategic and global perspective on market dynamics and cultural nuances. This diverse experience enables the development of tailored solutions that drive results. Participation in a global Talent Management Programme further enhanced leadership capabilities, providing opportunities to connect with global board members and CIOs.

Top Skills

• Senior Stakeholder Management
• Cross Functional Team Management
• Problem-solving and Decision-making
• Digital Transformation
• Transportation Management Systems (TMS) Implementation

Experience

Regional Head (NMEA) of IT & Digital Air and Ocean
Global Logistics and Supply Chain Provider
March 2016 - Present | South Africa

• Led IT strategy and digital transformation across 13 countries in the Middle East Africa (MEA) region, ensuring alignment with global IT roadmaps and business objectives.
• Oversaw the implementation of Transportation Management Systems (TMS), improving operational efficiency and reducing costs.
• Supported regional IT infrastructure, ensuring system reliability, security, and scalability.
• Directed cross-functional IT projects, ensuring timely and budget-friendly delivery, and driving innovation with new technology initiatives.
• Developed and coached regional IT teams, promoting continuous learning and expertise in emerging technologies.
• Managed vendor relationships and contract negotiations, optimizing IT services and reducing operational expenses.
• Contributed to the global IT leadership team, influencing the strategic direction and long-term technology planning.

System Service Manager
LogTech Solutions Provider
December 2015 - February 2016 | Cape Town, South Africa

• Managed multi-level support teams, delivering solutions to complex system issues within client SLAs.
• Provided hypercare support during system Go-Live phases, ensuring smooth client operations and driving performance enhancements.

Quality Assurance System Manager
LogTech Solutions Provider
May 2015 - November 2015 | Cape Town, South Africa

• Managed a team of QA personnel, ensuring high-quality software delivery before each release.
• Conducted comprehensive software tests, evaluating functionality against business use cases, and documenting system gaps.

Senior System Analyst and Deployment Manager
LogTech Solutions Provider
February 2013 - April 2015 | Cape Town, South Africa

• Designed and implemented software solutions for Air, Ocean, Land, Customs, and E-Commerce, aligning with business and legal requirements.
• Led major client project deployments, ensuring on-time and within-budget delivery.

IT Director
Professional IT Services Company
June 2010 - January 2013 | Johannesburg, South Africa

• Directed strategic IT services and solutions, managing vendor relationships and overseeing project budgets.
• Led complex IT projects, delivering tailored solutions to meet client-specific needs and drive business growth.

Business Analyst
Global Logistics Company
January 2008 - December 2009 | Germany

• Gathered and documented functional business requirements for global Transportation Management System (TMS) projects.
• Collaborated with software vendors to ensure timely delivery of system updates and enhancements.

Systems Information Specialist
Global Logistics Company
July 2004 - October 2007 | Johannesburg, South Africa

• Provided IT solutions and support for internal and external customers, optimizing business processes through technology.

Systems Administrator
Logistics and Freight Services Company
February 2000 - June 2004 | Johannesburg, South Africa

• Managed system deployment across South African branches and international locations.
• Facilitated the optimization of TMS systems, ensuring seamless integration with business operations.